Customize

Make the assistant look and talk like part of your brand — from the "Appearance" and "Engagement & privacy" tabs in Settings.

Identity and dialect

From Settings → Appearance you set:

• Business name: your business name as the assistant sees it.
• Assistant name: the name shown in the widget (defaults to "Assistant").
• Primary color: the color of the assistant's bubble and buttons — pick your brand color.
• Welcome message: the first thing a visitor sees when opening the chat.
• Assistant persona (optional): describe the assistant's tone and style — formal, friendly, concise.
• Dialect: Gulf, Levantine, Egyptian, or MSA. Khabir answers in it by default, and if a visitor asks in English it replies in English.

Welcome bubble

From Settings → Engagement & privacy you can show a small welcome bubble that catches the visitor's eye before they open the chat, such as "Ask me about our prices 👋". You also set the delay (from 0 to 60 seconds) before it appears.

Conversation retention

In the same tab you set the conversation retention in days (from one day to years), or choose keep forever. After the period passes, conversations are deleted automatically — simple control over your customers' data privacy.

Save your changes

After any edit, press Save changes; the assistant confirms with "Saved". If a value is invalid, "Couldn't save — check the values and try again" appears.

To switch the dashboard's own language (Arabic/English), use the language button at the bottom of the sidebar — it's separate from the assistant's dialect.